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By Avishay Mano / February 6, 2025

Secure Remote Maintenance for Civil Infrastructure with Fantom

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The Challenge: Maintaining Distributed Infrastructure Without Security Risks

Civil infrastructure, including power grids, water facilities, and transportation systems, depends on isolated networks to protect Industrial Control Systems (ICS) and Operational Technology (OT) from cyber threats. However, ensuring routine maintenance across multiple remote sites presents significant challenges. Engineers must travel onsite to troubleshoot issues, leading to delayed response times and increased costs. Traditional security policies restrict external connections, making remote troubleshooting difficult while maintaining network isolation. VPNs and cloud-based remote access tools introduce cybersecurity risks, exposing critical infrastructure to ransomware and breaches. Sending technicians onsite for every issue not only drives up operational costs but also increases downtime and slows incident response. To overcome these challenges, civil infrastructure operators need a secure way to enable remote maintenance without compromising network isolation or industry compliance.
 

The Solution: Fantom – Secure Remote Access for Critical OT Networks

Fantom offers a hardware-based, air-gapped remote access solution that enables maintenance teams to securely connect to isolated infrastructure without exposing networks to cyber threats. Unlike traditional remote access methods, Fantom eliminates persistent connections, avoiding the security risks associated with VPNs and always-on access. Remote engineers can troubleshoot critical systems without bridging isolated networks to the internet, preserving strict air-gap security. Operators maintain full control over access permissions, defining who can connect, when, and under what conditions, ensuring compliance with industry regulations.

By preventing file transfers, USB access, and data exfiltration, Fantom eliminates the risks of unauthorized data leakage. Maintenance teams can quickly resolve issues remotely, minimizing downtime and reducing the need for costly site visits. With Fantom, civil infrastructure operators can maintain and troubleshoot OT networks while upholding the highest security standards and regulatory compliance.
 

How Fantom Transforms Infrastructure Maintenance

Fantom enables remote troubleshooting without requiring physical site visits, allowing engineers to respond to issues faster and more efficiently. Network isolation remains intact, with no open remote access ports, ensuring that critical infrastructure stays protected from external threats. By eliminating VPN-related cybersecurity risks, Fantom removes potential attack vectors that could be exploited by malicious actors. Unauthorized data transfers and access misuse are prevented, maintaining the integrity of sensitive OT environments. Operational costs are significantly reduced as organizations minimize travel expenses and decrease system downtime.

Enable secure remote infrastructure maintenance with Fantom, ensuring safe, efficient, and compliant operations across distributed OT networks.

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